Returns & Exchanges

At Oye Happy, we strive to ensure every gift brings a smile to your face. If you are not completely satisfied with your purchase, our hassle-free return policy allows you to request an exchange or refund within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the product is unused, in its original packaging, and includes all tags and accessories before sealing the box.

• 3.
  Pickup Arrangement

  Once your request is approved, our courier partner will visit your address within 48 hours to collect the return package.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days.